Terms & Conditions

TERMS & CONDITIONS

PERNILLE website and related services are made available to you in accordance with the following terms and conditions. PERNILLE is a trading name of COMPETIO CAPITAL SRL, a company
incorporated in Romania under company number (cui) 39292750. Our registered address is in Ilfov, Corbeanca, Primaverii street,no 6B, Romania. Please read these terms and conditions carefully. Your use of this site including placement of an order indicates your acceptance of these terms and conditions, together with the documents referred to on it. These terms and conditions shall supersede any subsequent terms or conditions whether or not such terms or conditions are signed by us. We reserve the right to make changes to this site and these terms and conditions at any time. If you do not agree to be bound by these terms and conditions, you may not use or access this website. Users are responsible for keeping themselves updated with such changes.

REGISTRATION
To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate,
current, and complete in all respects. Should any of your registration information change, please notify us immediately. We may also change registration requirements from time to time. Please refer to our Privacy Policy for information about how we use your data.

ELIGIBILITY
In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested
information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. The Site is available only to individuals and others who meet the terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to us. By making an offer to purchase merchandise you expressly authorize us to perform credit checks.
Furthermore, you agree that we may use Personal information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

RETURNS
Items returned must be unused and with all garment tags still attached. The return can be made in no more than 14 days. Returns that are damaged or soiled may not be accepted and may be sent
back to the customer and/or a refund refused. Please contact us immediately if any of your purchases have been delivered without Pernille tags. Unidentified returns may be returned to the
sender.

PROMOTIONS AND DISCOUNTS
From time to time you may receive online offers and promotions which include a promotional or coupon code (“Code”) for use when shopping at PERNILLE. It is your responsibility to ensure that the Code is valid, and that you enter the Code at the time of making your purchase online. We cannot apply the Code retrospectively once you have submitted your Order. Terms and conditions will apply to the use of the offer or promotion. Please read these carefully to make sure you can take proper advantage of these offers. Any Code is non-transferable and, unless expressly stated, may not be used in conjunction with any other offers. Promotion codes cannot be applied to the purchase of Gift Cards.

TYPOGRAPHICAL ERRORS
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall
have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.

ORDERS
All orders are subject to acceptance and availability, items in your shopping basket are not reserved and may be purchased by other customers. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Unless you cancel your order, acceptance of your order and completion of the contract between you and PERNILLE will be completed when we email you to confirm the goods have been dispatched. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order. We reserve the right to restrict multiple quantities of an item being shipped to any one customer or postal address. We provide goods only as a reseller to end user customers and do not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by VOL. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monye will be refunded using the method received.

PRICING POLICY
Prices shown on the Site are in Euros (EUR€) and Ron. Prices shown on the Site are inclusive of Value Added Tax (“VAT”) and or Goods & Service Tax (“GST”), unless you have selected an alternative country where such taxes are not chargeable. Prices are subject to change without notice. In Europe countries are shipped to on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.

AVAILABILITY
We offer products for sale that are in stock and available for dispatch from our distribution center.
We endeavor to only display products on our site that are available to purchase. Occasionally, if items are very popular, they will sell out very quickly. In this case, you will be contacted within 48
hours if we are unable to fill your order and a full refund will be processed. All our products are custom made, and they are handmade after an order is placed. It could take between 2-7 working days for the order to be sent, if the clothes are not in stock.

THIRD PARTIES
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of the content located on or
through any such site and is not liable for any losses or damage caused by this website or any website linked to or from this website.

NO COMMERCIAL USE
This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works
from, transfer, or sell any content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any
advertising or advertising revenue generation activity on your own Site.

LIABILITY
Subject to any rights you have under any consumer protection law or any other Laws that cannot be excluded, we will not be liable to you or any third party for any loss, damage, cost, expense or injury (including indirect or consequential loss such as loss of revenue, profits, anticipated savings, goodwill or business opportunity, injury to your reputation) in contract, tort (including negligence), under statue or otherwise, howsoever caused including arising directly or indirectly from or in connection with any transaction (actual or contemplated) undertaken or attempted to be undertaken through our Website. Subject to any rights you have under any consumer protection law or any other Laws that cannot be excluded, we exclude, all implied terms and warranties whether statutory or otherwise, relating to our website or the subject matter of these Terms and Conditions.

DELIVERY
The delivery times provided by PERNILLE are estimated only. We aim to deliver within the time indicated by us at the place of delivery requested by you. We cannot guarantee delivery dates and
we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. Please note that it might not be possible for us to deliver to some locations. If
this is the case, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address. In the event that multiple items are ordered, part deliveries may be made where stock is not available.
All reasonable attempts to notify you will be made using the details you provided. You agree to inspect the Product for any obvious faults, defects or damage. You need to keep receipt of the delivered Product in case of future discussions with us about it. The buyer is responsible for inspecting the goods for fault and notifying us in accordance with our Returns Policy should there be
a fault. Unless otherwise specified, responsibility and title in the Goods passes to you upon delivery. If you have specified a recipient who is not, you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and transfer of responsibility in the same way. From the time when risk passes to you, we will not be liable for loss or destruction of the Product.

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